The Real Cost of In-House

Hiring an in-house facility manager sounds simple until you add up the total cost. For most single-tenant buildings, the math is harder to justify than it looks:

• Salary + Benefits — A full-time facility manager requires a competitive salary plus health insurance, PTO, and payroll taxes that significantly increase the total cost of employment
• Coverage Gap — One person can't cover nights, weekends, and vacations. Who verifies the cleaning was done at midnight?
• Vendor Management — They still need to source, vet, and manage every contractor. Hiring a manager doesn't make the vendor coordination work disappear
• Overhead — Between salary, benefits, tools, and vehicle costs, the fully-loaded expense of an in-house hire far exceeds what most small facilities expect

The Outsourced Alternative

Outsourcing facility management to a service like XIRI replaces the need for an in-house hire while adding capabilities a single employee can't provide:

• Dedicated FSM — Your Facility Solutions Manager functions as your building manager, conducting weekly site visits and managing all vendors
• Night Coverage — Night Managers audit contractor work at midnight, 365 nights per year — something no single employee can do
• Vendor Network — We've already sourced, vetted, and insured contractors across every trade. No recruiting needed
• Backup Coverage — If a vendor no-shows, we auto-dispatch a backup. No scrambling, no missed cleans
• Lower Total Cost — A managed service typically costs significantly less than a full-time hire, and scales up or down with your needs

When In-House Makes Sense

In-house facility management can be the right choice in specific situations:

• Large campuses with complex mechanical systems requiring daily on-site presence
• Organizations with regulatory requirements for a named Facilities Director (some hospital systems)
• Budgets that can support a full team — manager, assistant, and backup coverage

When Outsourcing Makes Sense

Outsourcing is the better fit for most single-tenant buildings:

• Small to mid-size facilities where a full-time hire is overkill for the actual workload
• Medical offices, auto dealerships, daycares, and professional offices that need consistent quality but don't have facility management expertise
• Business owners who want to focus on their core business and not on vendor coordination and maintenance logistics
• Organizations that want verified quality (nightly audits) without the overhead of a management hire